Asset ICT client reviews

“These guys are amazing! I have used their services for a number of years and they are consistently helpful, professional and knowledgeable. I always get a speedy response to my queries and nothing is every too much bother. Really nice people to deal with and well priced for the services they offer.”

“Yet again I have been assisted at all hours by the team at Asset, especially James who understands that not all of us are up to speed with the whole IT world! Its so reassuring to have a company you can rely on for a refreshing change!!”

“I've used Asset ICT now for over 3 years after someone we knew recommended him. It's a bit like my business, you pay a bit more (but not necessarily) for that little bit extra customer service, peace of mind and reliable hosting. I would recommend James personally for his attention to detail and his team for their round the clock service. James often works weekends and has personally helped me over and above what any other company would even consider. For my e-commerce website, I need a company I can rely on that knows how serious it is if my site were to be down. I know that if I needed James to help me in an urgent site-down situation, he would be there pulling out all the stops. So stop shopping around and sign up to one of Assets services, I guarantee you will not be disappointed. - Sarah Gleave (Meg Heath Dog Leads, Meg Heath Kennels & Ghouletech LTD)”

“This company is a rare delight in this day and age, their customer service standards are right up there with Amazon. A truly class act in every respect. Highly highly recommended”

“Do these guys ever sleep? I've sent questions at 2 in the morning, and had a response by 3 !!!”

“Very responsive and always ready to help in any way. They go above and beyond whenever I have an issue.”

“I can't recommend these guys enough if you are looking for somebody to look after your website. The world of internet development and SEO can be a real minefield so it's great to a have a company who I can rely upon to keep my websites up and running and reaching their full potential. James and his team really know what they are talking about. Whenever I have an issue, they always manage to sort it out quickly even if it's meant working outside all normal office hours. They have recently been working on improving the seo of my website and have gone above and beyond what I expected. I have already seen really great results from their work, in terms of new customer enquiries. Asset are friendly and amiable and nothing is ever too much trouble for them. Their services are not expensive - they have been worth every penny. Thank you! :)”

“I would never use anyone else. Professional and quick!”

“Everything. Website difficulties (domains etc.. email setup etc..) were helped nay yourselves (assetICT) rapidly, with patients before my hair fell out. Good price, and just good allround. Great website hosting.”

“Customer service is second to none! Always on hand to make amendments to my website and deal with any queries. Really happy with the website design and how quick things were done when I asked!”

“fast efficient service no problems at all”

“Great fast service from James and his team. Emails are responded to fast and issues are sorted quickly and effectually. Highly recommended. James Holmes”

“I've been using Asset ICT now for some time and I would say their service is amazing. You never have to wait for replies to support queries, even at silly o'clock. James goes out of his way to help and I would recommend them for hosting and domain names without hesitation. If there were more than 5 stars then I'd give more. Sarah Gleave - megheathdogleads.co.uk”

“Excellent company IMO. Professional, on the ball and give that little bit extra. Always seem to be working out of hours and very patient, kind, supportive and tolerant, whilst revamping my Gilberts website to wordpress. Especially to computer challenged peeps like me. Ongoing support excellent, again always someone around, and they find ways and solutions to every problem. I cannot recommend them enough, as website designers, and hosts for my websites. All in safe hands, and not at outrageous prices, great to know a good team are there for ongoing maintenance advice and new ideas. Many thanks and best to all. Su....”

“I had a problem with my website WordPress theme and James bent over backwards to sort the problem out for me. I would highly recommend this company to anybody looking for a quality company to maintain your website.”

“Asset ICT are a great company and extremely helpful when ever there is an issue or an update that is required, they get on and resolve things in a quick and timely manner and even work to get things completed even out of Hours to go the extra mile and keep the customer happy. Cant recommend them high enough to anybody. A Five star company for sure, would give them 10 stars if I could.”

“I have hosted with Asset ICT for 15+ years. Hopefully that says it all. Rock solid infrastructure supported by a quality team. On the rare occasions I do contact them for an admin change or advice, the response ALWAYS impresses, whatever time of day. They continue to set the benchmark in my mind for customer service.”

“I have dealt with the guys at AssetICT for many years now following a personal recommendation. Overall they are excellent and I would have no hesitation in recommending them to anyone. There tech support help is incredibly quick and first class 24/7. Cannot fault them!”

“Always very helpful and good response rate.”

“Very quick and professional prompt reply straight to the issue in hand without the hasstle of any phonecall all sorted through the online resources Thanks very much for my webhosting no hesitation recommending to other friends”

“Asset ICT look after our website with no hassle and excellent customer service. Always helpful whatever the query and quick to respond. Great, friendly professionals.”

“Very helpful if you have an issue”

“AssetICT is a solid and reliable hosting provision. On the rare occasions when support is necessary, they have been quick to respond, are always courteous, highly capable and issues are resolved quickly. I highly recommend them. Neil - owner, en.joycreate”

“Very helpful and responsive whenever there have been issues, even though we've caused them.”

“I've been using Asset ICT for a few years now having been recommended by a friend. They offer a great service and are very responsive and solutions are always delivered in a timely manner. Would highly recommend their services.”

“The customer support is very good - its timely and helpful. The staff are knowledgeable and bring a personal touch to the service. Any issues are investigated and resolved. The reliability is good and I feel confident hosting my sites there.”

“I'm very happy with all the work that Asset has done for me with my website. Gary has fantastic technical knowledge and really goes the extra mile to get the job done. Even when i'm bothering him with the occasional query, he's really helpful and always has the answer. I'd very highly recommend this company.”

“Very professional and always quick response!! Great service!”

“I have always dealt with Gary and have found him helpful and polite. Most of the problems I have experienced have been rectified swiftly and I would highly recommend the company.”

“Always very helpful and prompt. Highly recommended.”

“Great team. Very responsive and helpful.”

“I've used Asset ICT to host my website for over 10 years and found the service to be excellent. Responses to questions has always been followed up with fast and polite personalised advice. I would recommend them to anyone looking for hosting solutions.”

“These guys are the best. My 20+ sites have been hosted with them for almost 18 years (oh my!) after using several problematic hosts in the distant past. My circumstances and hosting needs have changed many times over that period, but the guys at Asset have always been flexible. Months can go by without needing to speak to any of them (which is exactly how it SHOULD be with a web host!) but when something goes belly up they're there, and they won't let go of a problem til it's sorted. Quality hosting with a small team of real people who know their stuff and are in it for the long haul.”

“We have been using Asset for a number of years now and have received exceptional service for our web development, hosting and support. The guys are always on hand if we have issues and we have had very few problems with our e-commerce website and I would highly recommend their services to other retailers. tech support very very quick a real pleasure to deal with. bob: Marketmix (leighcomputers)”

“Today 12.11 - we noticed a website 'issue'. Today 1346 - resolved! Thank goodness for Asset - SO on the ball!”

“As a long term customer we have always been impressed with this reliable and robust solution which excels in a very high and personal level of customer service.”

“We have been using Asset for a number of years now and have received exceptional service for our web development, hosting and support. The guys are always on hand if we have issues and we have had very few problems with our e-commerce website and I would highly recommend their services to other retailers. Phil - blazewear UK”

“I have hosting and mail with Asset ICT across a number of personal and business domains. Service is excellent and quick. Very good value for money.”

“A helpful company willing to explain technical issues in a common sense way”

“James was the kind man who helped me with my problem, I have to say if I was better on computers this would off been done the day I asked but because it was over email I didn't get it, but eventually james rang me and it was so easy to do and he gave me brilliant service.”

“They really are as good as the other reviews say, I found them professional and their customer service is amazing. Saved us money and provided us with a much better solution for what we needed. Special thanks goes to James who is just great, a real pleasure to do business with.”

“Ive been dealing with Asset for a couple of years now and now all my domains and hosting are migrating over to these guys. What strikes me the most is how quickly they deal with support requests. James and his team cant do enough for you and they are always polite even at 10 pm on a Sunday night! Would recommend 150%.”

“Asset ICT is amazing! First class support - they frequently respond to queries within a couple of minutes at all times of day. Nothing is too much trouble. We use them for all our hosting and wouldn't contemplate going anywhere else.”

“I have been with Asset ICT for a good number of years now, their customer service (especially James) is excellent. They have always sorted any of my queries almost instantly and are always very professional, especially in the light that I am not very technically minded myself. All in all and excellent experience for me.”

“I've had relentlessly good service from Asset ICT over the many years I've been using various aspects of their service portfolio and wouldn't hesitate to recommend them.”

“Martin @ Talbot Print Solutions. I have used Asset ICT for years, they are always quick to resolve any technical issues and also assisted us in the early days with scripting/xml exports. Very reliable service. Down time has been minimal. Keep up the good work.”

“For more than 12 years that I have a site hosted with Asset ICT, first in a shared environment, and lately with a own server. The service provided by Asset ICT has been awesome. In so many years I never had anything to blame them for. All the needs and all the problems that arose were solved fast, fast, fast, all the time. A SUPERB service. More than a provider, a friend. A truly great friend. If you are reading this and have another hosting company, please believe me that this is the BEST hosting you can ever have. Great support, great guys, great friends. Because a good business is where you have partners that go beyond business. Paulo Silva, Citador”

“Asset ICT have offered my company excellent support for all our online activity for over 2 years now and I find their service second to none. My computer closely monitors e-mails on a minute by minute time check and if an issue occurs with my website or my e-mails I am alerted immediately. Therefore the poor people at Asset can sometimes get 'Ticket' messages from me at 2am or 3am in the morning and still come back and help me resolve any issues that occur. So a big thank you to James and the team 🙂 David MKP Entertainment”

“I've had website hosting with Asset ICT for over 10 years for all my personal websites”

“As a small business, with no IT department of our own to throw problems to, any email or website issues are a major source of concern & lost time. Asset are responsive, friendly and offer great service. They're an essential part of keeping my business up and running.”